ETF NEWS
 
 

2020 Outlook Summary: Still Climbing

By Riverfront Investment Group Today’s Weekly View represents a summary companion to our recently released 2020 Outlook. Investors may be dizzy when staring at a stock chart these days, with US stocks at all-time highs. Call it ‘altitude sickness’ – that disorienting combination of risk aversion and loss aversion that can result in investors missing out [...]

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Gold Gets A Boost As Investors Seek A Safe Haven

Despite an inflow of assets into gold over the last couple of days, as investors flee the stock market as fears of a global viral contagion take over, some analysts are admonishing investors that the price of the shiny metal could be getting too lofty With gold prices climbing nearly 21% over the last year, [...]

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Will The Fed Adjust Rates With The Coronavirus Scare?

With the major stock indices tumbling lower on Monday, following a gap down in the overnight session after additional cases of the coronavirus were confirmed over the weekend, including one more in California, heightening concerns over the virus’ impact on the world economy, the Federal Reserve may be in the spotlight to soothe markets this [...]

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Shrinking Durations Make High-Yield Bond ETFs More Attractive

While yields on junk bonds are at record lows, speculative-grade debt and high-yield bond ETFs have seen overall maturities shrink, which have caused some to see value in this segment of the fixed-income market. In the investment-grade corporate bond side, companies have tried to lock in low borrowing costs for as long as possible, raising [...]

The post Shrinking Durations Make High-Yield Bond ETFs More Attractive appeared first on ETF Trends.

 

This Could Be the Year When Active ETFs Ramp Up

Actively managed ETFs are there but they only make up a slim sliver of the overall ETF universe. However, things could be beginning to change as global investors are taking a closer look at the active ETF space. According to the 7th annual Brown Brothers Harriman & Co. and ETF.com survey of ETF investors, 57% [...]

The post This Could Be the Year When Active ETFs Ramp Up appeared first on ETF Trends.

 

Heard At Inside ETFs: Monday

ETF.com's staff is attending Inside ETFs, and the crew is taking notes on some of the more interesting things they've heard. 

 

Aussie Lessons About Nontransparent ETFs

The new nontransparent ETFs coming to America have been through the tests in Australia.

 

ETF Fee War Hits ESG, Active Mgmt

A look at the continuing price compression in the ETF space.

 

Barney Frank: ‘Forget Rhetoric, Look At Results’

The former congressman shares his thoughts on empowering the LGBTQ community, the lasting legacy of Dodd-Frank, the upcoming election and more.

 

Pacer Acquires CSOP ETF

As CSOP Asset Management exits the U.S. market, Pacer takes over one of its ETFs.

 

A Great Deal on Dependable Dividends

The S&P 500 is trading for just over 18.5x expected earnings. That’s not alarmingly high, but it’s higher than the 15x seen a year ago, prompting some talk that some corners of the market are getting pricey.

 

An Awesome Route For Autonomous Technology

If you feel as though you’re hearing more and more about automation, robotics and related technologies from an investment perspective, you’re not alone. And if you’re among those that feel daunted by this new, disruptive asset class, the ARK Autonomous Technology & Robotics ETF (ARKQ ) makes automation and robotics investing approachable and enjoyable.

 

China ETF Rally Crashes on Virus Fears

China’s market and country-related ETFs were among the hardest hit on Tuesday after a new coronavirus, or the “Wuhan pneumonia”, killed six and fueled fears of a larger outbreak that could disrupt the economy.

 

Easing Back Into Energy Stocks in 2020

Energy was the worst-performing sector in the S&P 500 last year, but it still notched a double-digit gain and is the most undervalued group relative to the broader market, prompting some investors to give the sector another look in 2020.

 

Too Much Froth in the Market May Lead to Gold Gains

The stock market when on to reach more record highs on Thursday thanks to a bevy of positive economic data, such as less jobless claims and better-than-expected retail numbers. However, Bridgewater Associates co-chief investment officer Greg Jensen warned of global risks brewing that could spill over into the frothy markets.

 

Franklin Templeton ETF Trust files with the SEC-3 Franklin ETFs

 

January 24, 2020--Franklin Templeton ETF Trust has filed a post-effective amendment, registration statement with the SEC for the
Franklin Disruptive Commerce ETF
Franklin Genomic Advancements ETF
Franklin Intelligent Machines ETF.

 

TigerShares Trust files with the SEC-UP Fintech China-U.S. Internet Titans ETF

 

January 24, 2020--TigerShares Trust has filed a post-effective amendment, registration statement with the SEC for the UP Fintech China-U.S. Internet Titans ETF

 

ETF Series Solutions files with the SEC-American Customer Satisfaction ETF, Reverse Cap Weighted U.S. Large Cap ETF & Brand Value ETF

 

January 24, 2020--ETF Series Solutions has filed a post-effective amendment, registration statement with the SEC for the
American Customer Satisfaction ETF
Reverse Cap Weighted U.S. Large Cap ETF
Brand Value ETF.

 

Victory Portfolios II files with the SEC

 

January 24, 2020--Victory Portfolios II has filed a post-effective amendment with the SEC.

 

American Century ETF Trust files with the SEC-2 American Century ETFs

 

January 24, 2020--American Century ETF Trust has filed a post-effective amendment with the SEC for the
American Century Mid Cap Growth Impact ETF
American Century Sustainable Equity ETF.

 
 
 

Evaluating Factor ETFs

 

Our new Factor Scorecard helps investors evaluate and compare competing ETFs

 

Jan. 2020 Sector SPDR Analyzer

 

Succinct investment outlook for each of the 11 Select Sector SPDR ETFs based on a fundamental analysis of the funds’ underlying constituents.

 

Dec. 2019 Sector SPDR Analyzer

 

Succinct investment outlook for each of the 11 Select Sector SPDR ETFs based on a fundamental analysis of the funds’ underlying constituents.

 

Nov. 2019 Sector SPDR Analyzer

 

Succinct investment outlook for each of the 11 Select Sector SPDR ETFs based on a fundamental analysis of the funds’ underlying constituents.

 

Oct. 2019 Sector SPDR Analyzer

 

Succinct investment outlook for each of the 11 Select Sector SPDR ETFs based on a fundamental analysis of the funds’ underlying constituents.

 
 
 

Old Mission expands to offer institutional services

 

28th Jan 2020 - 12:17pm

Old Mission expands to offer institutional services

Trading desk

Market maker Old Mission has obtained a brokerage license modification for its Old Mission Markets’ subsidiary from Financial Industry Regulatory Authority, which will enable Old Mission Markets to begin offering trading services directly to buy-side institutions and ETF issuers later this year, complementing the firm’s existing market making business conducted through the Old Mission Capital broker-dealer.

Founded in 2008, Old Mission has grown, providing trillions of dollars in on-screen liquidity since the firm’s inception, across virtually every exchange-listed asset class globally, the firm says. The firm says that leveraging its advanced technology infrastructure and quantitative techniques, Old Mission has built a reputation for being willing to take short and long positions in many of the hardest-to-price and most illiquid ETFs.  

Two industry veterans have been hired to drive the growth of the new institutional services business. Bryan Christian, formerly Head of US Sales at Cboe Global Markets, has joined the firm as Managing Director, Head of Business Development and Strategy. Harry Whitton, who mostly recently worked in ETF Sales Trading at Virtu and before that held senior sales positions at other leading firms in the ETF industry, has joined as Senior Vice President, Head of ETF Sales and Trading. 

“The seismic changes underway in the industry – in particular the rotation of assets from mutual funds to ETFs, the continued tightening of spreads and the increasing focus on execution quality – all play directly into our core strengths,” said Old Mission co-founder and CEO Joe Guzowski. “The launch of an institutional client-facing business later this year is a natural evolution of our firm, and we could not be happier to have two industry professionals as well-respected as Bryan and Harry lead it.”

“Most of the industry’s largest institutions and ETF issuers have benefited over the last decade from the high-quality liquidity Old Mission provides, often in their hardest-to-trade names,” said Christian. “We look forward to Old Mission now being able to work directly with these clients by offering unmatched prices and service levels, ultimately helping them succeed in the increasingly competitive ETF space.”

Author Profile
Beverly Chandler
Employee title
Managing Editor

 

BBH annual survey finds ETFs at the centre of investor portfolios

 

28th Jan 2020 - 12:08pm

BBH annual survey finds ETFs at the centre of investor portfolios

ETF blocks

Brown Brothers Harriman’s (BBH) seventh edition of its ETF survey reveals that global ETF investors are finding creative ways to use ETFs in driving outcomes for their own clients.

Brown Brothers Harriman’s Senior Vice President of Global Exchange Traded Fund Services, Ryan Sullivan, says: “In our [survey], US investors ranked actively managed ETFs, alongside low volatility, as the top product types they want more of.  With these findings, plus interest from many of our active mutual funds’ clients, these new product types should have a great opportunity to attract assets.

“However, it’s important that managers launching these products preach patience – the nuances in holdings disclosure, potential for wider spreads, and regulatory approval only for assets trading synchronous to the US market may result in a long runway before these products really take off. In addition, given these products are active management, traditional factors such as performance track record may need to be established before investors decide to buy these products.”

Commenting on the survey, BBH named 2019 as a historic year for ETFs with the market going over USD6.3 trillion and, as they say, showing no signs of slowing, growing at an annual rate of 32 per cent. 

BBH references the milestone European figure this year of assets going over USD1 trillion but also mentions the Greater China market, which it says is poised for accelerated growth, capturing 4 per cent of the market, or USD177 billion in AUM.

Product development dominated 2019 according to BBH. The firm cites the arrival of active non-transparent ETFs in 2020 which it believes stands to bring new managers —and products— to the ETF market. 

“The reason these products may be compelling for some active managers is simple: they no longer have to reveal their ‘secret sauce’ on a daily basis. But, will investors embrace the products? There are encouraging signs captured in this year’s survey — 62 per cent of surveyed US investors plan to increase their allocation to active ETFs in the next 12 months. And active was the top strategy US investors wanted to see more of in the market,” the report says.

BBH believes that as large, established asset gatherers expand to these new innovative structures, these products will allow them to port successful active strategies into ETF wrappers offering investors compelling new product choices.

The report also looks at the rise of fixed income ETFs, which saw, in Europe more assets gathered than equity ETFs for the first time in three years.

“Likewise, in the US, for the first time ever, fixed income ETFs attracted more new money than US equity ETFs. Despite the strong finish in 2019, it appears some investors are bracing for a turbulent year ahead. In the US and EU, fixed income was the top choice for combating market volatility, underscoring the versatility of the ETF wrapper in adverse market conditions. Respondents were also most likely to choose fixed income as the asset class they would most like to see in an active vehicle, which suggests continued growth in the expanding segment of actively managed ETFs.”

And of course, the all-powerful ESG factored ETFs have seen strong demand, especially in Europe, according to BBH. 

“The stated enthusiasm for ESG strategies, however, is somewhat at odds with what we see in the market. ESG ETFs have captured just a fraction of total global ETF AUM, representing USD52 billion through November 2019. But as the adage goes: past performance is no guarantee of future results. Fifty-four per cent of global surveyed investors said they plan to increase allocations to ESG ETFs in 2020.”

BBH closes its notes on the survey with a comment that while global markets in 2019 closed on a positive note, uncertainty is the only certainty in 2020. 

“One thing remains steady: our respondents have shown a willingness to keep ETFs at the centre of their portfolio in good times and bad,” the firm says.

Author Profile
Beverly Chandler
Employee title
Managing Editor

 

Invesco launches low-cost ETF in Europe for exposure to shortest end of US Treasury Bond market

 

28th Jan 2020 - 10:43am

Invesco launches low-cost ETF in Europe for exposure to shortest end of US Treasury Bond market

Invesco has broadened its USD2.3 billion range of US Treasury Bond ETFs with the launch of a fund focused on securities at the shortest end of the maturity curve. 

The Invesco US Treasury Bond 0-1 Year UCITS ETF aims to deliver the performance of the Bloomberg Barclays US Treasury Coupons Index and, with an ongoing charge of 0.06 per cent per annum, is the lowest-cost ETF in Europe for exposure to that index.

 
Paul Syms, Head of EMEA ETF Fixed Income Product Management at Invesco, says: “The Federal Reserve said in its final policy meeting of 2019 that US interest rates were likely to stay on hold for a time, but markets seem to be discounting some future easing. The resultant flattening of the US yield curve means the additional interest-rate risk that comes with investing in longer-dated bonds looks less attractive than it did a year ago. As a result, we believe investors may wish to consider bonds nearer to maturity.”
 
The index comprises US dollar-denominated, fixed-rate, nominal debt issued by the US Treasury with maturities of at least one month and no more than 12 months. The index rebalances monthly and excludes Treasury bills, inflation-linked bonds, floating-rate bonds and STRIP bonds (where the principal and regular coupon payments have been removed and are sold separately to investors as new securities).

Invesco launched the first of its range of US Treasury Bond ETFs in January 2019. The fund focussing on the 7-10 year segment attracted net new assets of more than USD2 billion by the end of the year, making  it the firm’s most successful ETF launch in Europe.

 

L&G launches new European and US equities with focus on sustainability on Xetra

 

28th Jan 2020 - 10:38am

L&G launches new European and US equities with focus on sustainability on Xetra

Legal & General UCITS ETF (L&G) has launched two new equity ETFs with a focus on sustainability on Xetra and the Frankfurt Stock Exchange.

The two new ETFs give investors access to listed companies based in Europe or the USA that meet minimum requirements in terms of liquidity and size. Additionally, companies must meet the specified sustainability criteria. Among others, companies trading in tobacco products or weapons, companies that generate at least 25 percent of their sales from coal and the ten companies with the highest CO2 emission intensity in the underlying universe are excluded.

The L&G Europe Equity (Responsible Exclusions) UCITS ETF - Acc invests in small, medium and large listed companies from various European countries and tracks the Foxberry Sustainability Consensus Europe Index.

The L&G US Equity (Responsible Exclusions) UCITS ETF - Acc invests in medium-sized and large listed US companies. The reference index is the Foxberry Sustainability Consensus US Index.

 

CIBC Asset Management launches new flexible yield ETF for access to global fixed income markets

 

28th Jan 2020 - 10:35am

CIBC Asset Management launches new flexible yield ETF for access to global fixed income markets

CIBC Asset Management has launched the CIBC Flexible Yield ETF (CAD-Hedged), a new actively-managed exchange-traded fund (ETF) designed to help investors access global fixed income markets.

The solution manages volatility through tactical asset allocation and duration management.

"Investors are increasingly looking for active fixed income solutions to help them diversify their portfolios, and we are pleased to deliver an ETF solution to meet these needs," says David Scandiffio, President and CEO, CIBC Asset Management. 

The CIBC Flexible Yield ETF (CAD-Hedged) seeks to generate long-term total return and current income by investing in high-yielding debt and investment grade fixed income securities of issuers located anywhere in the world. Exposure to these types of securities will be obtained by investing primarily in hedge class units of Renaissance Flexible Yield Fund, which is sub-advised by Doubleline Capital LP.

 
 
 

Crude Oil Works Towards the Bottom End of its Trading Range

 

Crude oil has been trading in a $50-$66.60 trading range since early 2019 2020 began with a move to the top end of the band A test of the bottom is on the horizon which could be a buying opportunity

Read more ›

The post Crude Oil Works Towards the Bottom End of its Trading Range appeared first on ETF Daily News.

 

What Does the Volatility in Natural Gas Mean for Investors?

 

Quarterly historical volatility in natural gas is near a record low 2020 is looking a lot like 2016 in the natural gas futures market Short that overstay their welcome could eventually feel pain Natural gas is a combustible energy commodity

Read more ›

The post What Does the Volatility in Natural Gas Mean for Investors? appeared first on ETF Daily News.

 

Will Aurora Cannabis (ACB) Rise or Fall in 2020?

 

Aurora Cannabis (ACB) could have troubled waters ahead in 2020. Once a darling to cannabis stock investors, Aurora is still the largest cannabis stock on Wall Street in terms of market cap. But the stock is hardly immune to the

Read more ›

The post Will Aurora Cannabis (ACB) Rise or Fall in 2020? appeared first on ETF Daily News.

 

Will Natural Gas Fall Even Lower?

 

New lows in natural gas this week The market expected a withdrawal of 92 bcf from storage Natural gas looks set to test the 2016 low   In November 2019, the price of nearby NYMEX natural gas futures rose to

Read more ›

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What Canopy Growth’s (CGC) New Board Appointments Could Mean For This Stock

 

Yesterday, Canopy Growth Corporation (CGC) appointed Judy Schmeling as Chair of the Board of Directors, and Jim Sabia in principle as a member of the Company’s Board of Directors. Schmeling, who also sits on the board of Constellation Brands Inc,

Read more ›

The post What Canopy Growth’s (CGC) New Board Appointments Could Mean For This Stock appeared first on ETF Daily News.

 
 
 

Beware the (income) trap

 

The ETF juggernaut continued in 2019, passing through the $6 trillion mark. No active, open-end fund manager appears to be shielded from this growth, with ETF usage becoming widespread in fixed income, ESG and factor investing – alongside the bread and butter of equities – all of which has taken market share from active managers across the board. However, one ...

The post Beware the (income) trap appeared first on ETF Stream.

 

Qontigo launches STOXX factor indices

 

Qontigo, the financial intelligence arm of the Deutsche Boerse, has launched its first suite of STOXX factor indices. Combining STOXX’s indexing experience with Axioma’s factor risk models, the suite of indices offers investors control over their factor exposures and performance drivers. The methodologies attempt to encourage tradability by limiting exposures to less liquid names and controlling the number of constituents ...

The post Qontigo launches STOXX factor indices appeared first on ETF Stream.

 

Jobs in ETFs hires former CFA Institute Director

 

Jobs in ETFs, the world’s first ETF career platform, has appointed Paul Kovarsky as senior consultant from the CFA Institute. Based in New York City, Kovarsky will be responsible for covering the company’s business development and client relations in the US. As part of this, he will focus on helping ETF market entrants with developing their teams with experienced individuals ...

The post Jobs in ETFs hires former CFA Institute Director appeared first on ETF Stream.

 

Invesco expands US Treasuries range with short dated ETF

 

Invesco has expanded its US Treasuries range with the launch of a short dated bond ETF, ETF Stream can reveal. The Invesco US Treasury Bond 0-1 Year UCITS ETF (TRIS) is listed on the London Stock Exchange with a total expense ratio (TER) of 0.06%. TRIS tracks the Bloomberg Barclays US Treasury Coupons index which offers investors exposure to US Treasury ...

The post Invesco expands US Treasuries range with short dated ETF appeared first on ETF Stream.

 

ETF Insight: How disruptive are the indexing disruptors?

 

A number of players from across the ecosystem are attempting to fight back against the dominance of the major index providers, however, will they have any success? The significant growth in passive investing in recent years has been well documented as many institutional investors and asset managers change codes for cheaper strategies. While ETFs are becoming more and more disruptive ...

The post ETF Insight: How disruptive are the indexing disruptors? appeared first on ETF Stream.

 
 
 
PODCAST
 
 

ETF.com’s Lara Crigger on BlackRock’s Latest ESG Initiative

BlackRock CEO Larry Fink recently signed two letters outlining how the company intends to help combat climate change.  ETF.com’s Lara Crigger explains why this latest initiative feels different than past promises.

 

Charles Schwab’s D.J. Tierney Discusses Move to Commission-Free

D.J. Tierney, Managing Director & Sr. Client Portfolio Strategist at Charles Schwab, discusses their move to commission-free trading, recent ETF launches, and the ongoing ETF fee war.

 

Alexi Panagiotakopoulos Spotlights Net Lease ETF

Alexi Panagiotakopoulos, Co-Founder & Partner of Fundamental Income, spotlights the NETLease Corporate Real Estate ETF (NETL).

 

BlackRock Raising Bar on ESG Investing?

BlackRock CEO Larry Fink recently signed two letters outlining how the company intends to help combat climate change.  ETF.com’s Lara Crigger explains why this latest initiative feels different than past promises.  Charles Schwab’s D.J. Tierney discusses their move to commission-free trading, recent ETF launches, and the ongoing ETF fee war.  Fundamental Income’s Alexi Panagiotakopoulos spotlights the NETLease Corporate Real Estate ETF (NETL).

 

Does ETF Size Matter? ETF.com’s Drew Voros Weighs-In

ETF.com’s Drew Voros discusses whether an ETF’s AUM should matter to investors.

 

Episode #131: David Rosenberg, “If Next Year is Not a Recession, It’s Going to Feel Like It”

 

Episode #131: “If Next Year is Not a Recession, It’s Going to Feel Like It”           Guest: David Rosenberg. David is Gluskin Sheff + Associates Inc.’s Chief Economist and Strategist with a focus on providing a top-down perspective to the Firm’s investment process and Asset Mix Committee. Prior to joining Gluskin […]

The post Episode #131: David Rosenberg, “If Next Year is Not a Recession, It’s Going to Feel Like It” appeared first on Meb Faber Research - Stock Market and Investing Blog.

Episode #130: Eric Falkenstein, “I Think in the Long Run (Cryptocurrencies) Are Going to Work”

 

Episode #130: “I Think in the Long Run (Cryptocurrencies) Are Going to Work”             Guest: Eric Falkenstein. Eric was a TA for Hyman Minsky, which motivated him to be a macroeconomist. After grad school, he worked at KeyCorp bank in Cleveland, first as an economist, then he set up their […]

The post Episode #130: Eric Falkenstein, “I Think in the Long Run (Cryptocurrencies) Are Going to Work” appeared first on Meb Faber Research - Stock Market and Investing Blog.

Episode #129: Meb’s Take on Return Expectations, Portfolio Construction, and Practical Market Approaches

 

Episode #129: Meb’s Take on Return Expectations, Portfolio Construction, and Practical Market Approaches Guest: Episode #129 has no guest. It’s a “just Meb” show. Date Recorded: 11/12/18 Sponsor: EquityZen     Run-Time: 1:06:34 To listen to Episode #129 on iTunes, click here To listen to Episode #129 on Stitcher, click here To listen to Episode […]

The post Episode #129: Meb’s Take on Return Expectations, Portfolio Construction, and Practical Market Approaches appeared first on Meb Faber Research - Stock Market and Investing Blog.

Episode #128: Claude Lamoureux, When You Have to Make A Decision, Always Make the One That Will Let You Sleep Better, Not Eat Better

 

Episode #128: When You Have to Make A Decision, Always Make the One That Will Let You Sleep Better, Not Eat Better         Guest: Claude Lamoureux. Claude is an actuary by training, and from 1990 to 2007, he was President and Chief Executive Officer of the Ontario Teachers Pension Plan. Prior to […]

Episode #127: Radio Show: Meb and Elon Musk Talk Shorting… Conflicting U.S. Valuation Indicators… and Listener Q&A

 

Episode #127: Radio Show: Meb and Elon Musk Talk Shorting… Conflicting U.S. Valuation Indicators… and Listener Q&A Guest: Episode #127 has no guest but is co-hosted by Jeff Remsburg. Date Recorded:10/22/18 Run-Time: 1:02:21 To listen to Episode #127 on iTunes, click here To listen to Episode #127 on Stitcher, click here To listen to Episode […]

The post Episode #127: Radio Show: Meb and Elon Musk Talk Shorting… Conflicting U.S. Valuation Indicators… and Listener Q&A appeared first on Meb Faber Research - Stock Market and Investing Blog.

Episode #126: Karen Finerman, ‘Out-of-Favorness’ Is Appealing. The Difficult Part is Timing

 

Episode #126: ‘Out-of-Favorness’ Is Appealing. The Difficult Part is Timing             Guest: Karen Finerman. Karen began her career as a trader at First City Capital, a risk arbitrage fund. She later joined Donaldson, Lufkin and Jenrette where she became Lead Research Analyst for the Risk Arbitrage department. In 1992, she […]

The post Episode #126: Karen Finerman, ‘Out-of-Favorness’ Is Appealing. The Difficult Part is Timing appeared first on Meb Faber Research - Stock Market and Investing Blog.

 

Godfrey Aguwa Jr. & Michael Randall – Detroit Invests in You: Part 2 (EP.68)

In a double episode focused on financial literacy and impact investing in Detroit, Phil is first joined by Godfrey Aguwa Jr. to learn about DCU NextGen, how Godfrey got involved in teaching financial literacy, and the impact of Godfrey’s Lemonade Day initiative in Washtenaw County, MI. That conversation is followed up by Michael Randall

The post Godfrey Aguwa Jr. & Michael Randall – Detroit Invests in You: Part 2 (EP.68) appeared first on Exponential ETFs.

 

Beyond the Trough

Detroit is a tough town. The weather is tough, the people are tough, the sky is grey for eight months out of each year. I didn’t grow up in Detroit so there are things I notice as an outsider. Like the fact that everyone starts work early in Detroit. They start the day early, they

The post Beyond the Trough appeared first on Exponential ETFs.

 

Dr. Forrest Morgeson – Customer Satisfaction (EP.67)

Dr. Forrest Morgeson, Director of Research at the American Customer Satisfaction Index joins the show to define customer satisfaction and talk about the quantitative process employed by the ACSI to measure it. Intangible vs tangible assets How to measure customer satisfaction Managing statistical noise Quantifying the value of a satisfied customer Quantifying elasticities and

The post Dr. Forrest Morgeson – Customer Satisfaction (EP.67) appeared first on Exponential ETFs.

 

Best of 2019: Part Two (EP.66)

In the second of a two part best-of 2019 compilation, we'll hear some of the more powerful and thought provoking segments recorded this year, including guests Morgan Housel, Laura Morrison, Tobias Carlisle, Teddy Fusaro, Christian Magoon, Bill Kelly, Matthew Stoller & Tyrone Ross Jr.

The post Best of 2019: Part Two (EP.66) appeared first on Exponential ETFs.

 

Best of 2019: Part One (EP.65)

In the first of a two part best-of 2019 compilation, we'll hear some of the more powerful and thought provoking segments recorded this year, including guests Daniel Crosby, Cathie Wood, Drew Voros, Craig Lazzara, Ben Johnson, Scott Nations and Ben Hunt.

The post Best of 2019: Part One (EP.65) appeared first on Exponential ETFs.

 
 

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